Josh Halgrimson, President
The conference room at the Supply Chain Solutions Corp (SCS) office in Minneapolis, MN, is fast transforming into a ‘Deliberation Chamber’. For a company that is driven to create strategic supply chain systems that streamline internal processes, this ‘deliberation session’ marks the beginning of the client onboarding process. “We first want to understand our clients’ current process, what works well, what doesn’t work, or simply areas to improve to make a better mouse trap,” says Josh Halgrimson, the President of Supply Chain Solutions Corp (SCS).
The main idea, as Halgrimson further points out, is to establish client KPIs that are important to them and in turn, manage those expected KPIs and establish an internal SOP process. The company then carries out physical network analysis and information network mapping to understand the network service requirements and design a managed transportation process. “This process helps capture reduced operating and freight costs, but likewise, we have a strong focus on the soft dollar side as to how we can drive compliance and transparency of one’s operation to improve processes and utilization. Our preparatory system captures data to help our clients make better decisions,” states Halgrimson. Such scenes are played over many times at a company that strives to improve the value of its clients’ supply chain and quality of service and increase return on their investment. “Our process is truly our competitive advantage to successfully onboard clients,” says Halgrimson. Apart from a comprehensive process, what differentiates SCS is its people. The company has a team that comprises of industry veterans and supply chain experts who guide clients at every step of the process.
Needless to say, there is a clear rationale why many companies, ranging from single-mode, single location to an entire transportation network, want to engage with SCS to enhance their efficiency and optimize business outcomes. Through its consultative approach, the company determines where capital is being spent in a supply chain and uses that information to improve efficiencies and enhance services on a continual basis. “During the onboarding process, we establish a team that will manage all aspects of the account, sales, operations, customer service, billing, compliance issues, to name some of the functions. At the end of the day the team manages all aspects of the account with the idea to be more intimate with our clients, which plays a significant role in driving continual improvement,” mentions Halgrimson.
SCS also has strong buying power across a vast network of transportation providers, which allows them to source the best transportation solutions for the clients. The company provides services in the areas of: TMS, freight bill auditing, LTL, TL, home delivery, warehousing and fulfillment, and many others. SCS’ dedicated account team uses state-of-the-art technology and processes to manage a transportation solution built specifically for an organization. By sourcing and managing the repetitive and non-core revenue functions with a dedicated team of transportation professionals, clients obtain improved efficiencies with realized hard and soft dollar savings.
Further, on the technology side, SCS’ portal is designed to protect and help clients through the linear foot and classification process. The company uploads clients’ products/items in its database to ensure proper classification. In addition, stored addresses are uploaded to retain pertinent information about their customers. “We can also push notifications to a specific recipient via email or text, so they know exactly where their freight is,” adds Halgrimson.
He goes on to mention that with the goal to expand its capability, SCS has recently moved into a 13000 sq. ft facility and is looking to open more locations in the upcoming years. “We have grown in the last 12 months, and for the future, we look to gain momentum by improving our process and technology even more,” concludes Halgrimson.