Founded in 1987 by a management buy-out, Unipart has gathered deep industrial expertise and know-how over the years as it worked with organizations from several different market sectors, including automotive, commercial retail, and healthcare, among others. Initially started as a tier 1 manufacturer and seller of components within the automotive industry, the company has since grown to diversify into several other areas such as customer retail, healthcare, technology and more, using continuous improvement principles, including Lean and Six Sigma.
With respect to COVID-19, Unipart Logistics moved fast to implement new safety protocols ahead of the government, which further illustrates the company’s laser-focus on business continuity and customer success. In fact, at the start of the pandemic, when one of Unipart’s clients had to shut down their warehouse, the company took on all of the customer’s orders and ensured timely delivery. Consequently, The British Safety Council awarded Unipart with several accolades for its quick decision-making and adoption of stringent safety measures. A key part of successes like this is Unipart’s team of highly experienced and competent professionals, which have been cultivated on Unipart’s mantra, ‘to meet the real and perceived needs of our customers better than anyone else and serve them better than anyone else.’ To maintain their workforce’s productivity and satisfaction, the company annually benchmarks its employee engagement against leading businesses across the world and periodically implements best-in-breed engagement activities. “We have a passionate and dedicated team with top-quartile Employee Engagement scores; this leads to a lower turnover of staff and engaged people solving problems at every level, day in day out,” adds Caroline.
Currently, the company’s offerings comprise inventory optimization, lifecycle management, packing, repair, refurbishment, and consultancy services.
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Unlike conventional 3PL solution providers that offer solutions specific to certain processes, we deliver end-to-end services from warehouse management to tracking and delivery enhanced by a growing portfolio of digital products
According to Caroline Benton, US Market Director at Unipart, the core of the company’s widespread customer success is its proprietary approach to operational excellence, termed ‘The Unipart Way.’ With the set of principles put under this mantra, the company offers market-leading quality, productivity, and lead time benefits to its customers. “We’re always finding ways through continuous improvement to optimize processes with the customer benefit at the heart of all that we do. The Unipart Way also enabled us to continually improve our health and safety practices to receive more awards from the British Safety Council than almost any other company in the world.” states Caroline.
Presently, Unipart is a leader in global logistics owing to its ability to create long term partnerships with its customers by going beyond traditional logistics and bringing experience, advantage, and innovation to their supply chain operations. Looking ahead, Unipart aims to continue to expand its footprint in the US over the next two years with a strong focus on digitising supply chains. “We will continue to develop our digital and technology propositions while enhancing the problem-solving capabilities in our customer centric approach,” concludes Zeslawski.
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Company
Unipart Logistics
Headquarters
Oxford, Oxfordshire
Management
Caroline Benton, US Market Director
Description
Offers an end-to-end logistics portfolio for the enhancement of customer service, inventory optimization, lifecycle management, packing, repair, refurbishment, as well as consultancy services